Last Updated: August 9, 2026
Welcome to DhagaPosh. These Terms of Service govern your use of our website, products, services, and any purchases made through our online store. By accessing or using our website, you agree to these terms. If you do not agree with any part of these terms, please do not use our website.
1. About DhagaPosh
DhagaPosh is an online fashion store offering premium clothing and fashion collections. We aim to provide carefully selected designs, quality fabrics, and a smooth shopping experience.
Throughout these Terms, the words “we,” “us,” “our,” and “DhagaPosh” refer to DhagaPosh. The words “you” and “customer” refer to anyone accessing or purchasing from our website.
2. Use of Our Website
By using our website, you agree to:
- Provide accurate and complete information when placing an order.
- Use the website only for lawful purposes.
- Not attempt to interfere with the operation or security of the website.
- Not copy, reproduce, distribute, or commercially use our website content without permission.
- Not use our website to place fraudulent or unauthorized orders.
We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.
3. Products and Product Information
We make every reasonable effort to ensure that product descriptions, images, colors, sizes, prices, and other information displayed on our website are accurate.
However, slight differences may occur due to:
- Screen and device settings.
- Photography and lighting conditions.
- Natural variations in fabric.
- Manufacturing or finishing processes.
Product availability may change without prior notice. We reserve the right to discontinue or modify products at any time.
4. Pricing
All product prices displayed on our website are shown in Pakistani Rupees (PKR), unless otherwise stated.
We reserve the right to change product prices, offers, discounts, or promotions at any time without prior notice.
If an obvious pricing or technical error occurs, we reserve the right to correct the error and, where applicable, cancel the affected order.
5. Orders and Order Confirmation
When you place an order through our website, you are making a request to purchase the selected products.
After receiving your order, we may contact you to verify your order details, including your name, phone number, address, or other information necessary for delivery.
An order is considered confirmed only after it has been accepted and processed by DhagaPosh.
We reserve the right to refuse or cancel an order where necessary, including in cases of:
- Incorrect or incomplete customer information.
- Product unavailability.
- Suspected fraudulent activity.
- Incorrect pricing or website errors.
- Repeated unsuccessful delivery attempts.
- Other circumstances that prevent us from fulfilling the order.
If an order is cancelled after payment has been received, any eligible refund will be handled according to our applicable refund policy.
6. Payment
We may offer different payment methods depending on availability and location.
You agree to provide valid and accurate payment information when required. Orders may be subject to verification before processing.
DhagaPosh is not responsible for delays or failures caused by third-party payment providers or banking services.
7. Cash on Delivery
Where Cash on Delivery (COD) is available, customers are responsible for providing a valid phone number and complete delivery address.
We reserve the right to contact customers for order confirmation before dispatching COD orders.
Repeated refusal or failure to receive confirmed COD orders may result in restrictions on future COD purchases.
8. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated timeframe communicated on our website or during the ordering process.
Delivery times may vary depending on:
- Delivery location.
- Order volume.
- Product availability.
- Public holidays.
- Weather conditions.
- Courier delays.
- Other circumstances beyond our reasonable control.
Providing an accurate delivery address and reachable contact number is the customer’s responsibility.
Once an order has been handed over to the courier, delivery may also be subject to the courier company’s terms and operational circumstances.
9. Returns, Exchanges and Refunds
Returns, exchanges, and refunds are subject to our Return & Refund Policy.
Customers should review the applicable policy before placing an order. Certain products, sale items, customized products, or other specified items may not be eligible for return or exchange.
Products returned for an approved return or exchange must meet the applicable condition requirements, including being unused, unworn, unwashed, and accompanied by original tags and packaging where required.
10. Product Care
Customers are responsible for following the care instructions provided with their purchased products.
DhagaPosh is not responsible for damage caused by improper washing, drying, ironing, storage, alteration, or general misuse of a product.
11. Intellectual Property
All content available on the DhagaPosh website, including but not limited to:
- Logos and brand elements
- Product photographs
- Website design
- Text and descriptions
- Graphics
- Videos
- Illustrations
- Original marketing material
is owned by or licensed to DhagaPosh unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.
12. User Information
When placing an order or using certain features of our website, you may be required to provide personal information such as your name, phone number, email address, billing information, and delivery address.
We handle customer information according to our Privacy Policy.
By using our website, you acknowledge that you have reviewed our Privacy Policy and understand how information may be collected and used.
13. Promotions and Discounts
From time to time, DhagaPosh may offer promotional codes, discounts, sales, or special offers.
Promotional offers may have specific terms, eligibility requirements, expiry dates, product exclusions, or usage limits.
Unless otherwise stated, promotional offers cannot be combined with other discounts or exchanged for cash.
DhagaPosh reserves the right to modify, suspend, or cancel a promotion where necessary.
14. Third-Party Services and Links
Our website may contain links to or integrations with third-party services, including payment providers, courier services, analytics services, or social media platforms.
We are not responsible for the content, policies, availability, or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
15. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.
The website may occasionally be unavailable due to maintenance, technical issues, updates, hosting problems, or circumstances beyond our control.
16. Limitation of Liability
To the extent permitted by applicable law, DhagaPosh shall not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.
We are also not responsible for delays or failures caused by circumstances beyond our reasonable control, including courier delays, natural events, technical failures, or third-party service interruptions.
17. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of our website after changes are posted means that you accept the updated Terms.
18. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan.
Any disputes relating to these Terms or your use of our website shall be subject to the applicable jurisdiction of the courts of Pakistan.
19. Contact Us
If you have any questions regarding these Terms of Service, your order, or our policies, please contact the DhagaPosh customer support team through the contact information provided on our website.
DhagaPosh
Premium Pakistani Fashion
Website: DhagaPosh.com